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BPO (Business Process outsourcing) is the latest fad in Indian businesses and industries. There are genuine reasons to rely on outsourcing . As the competition grows, business houses tend to find new horizons to explore the possibilities of their prospective business growth. Although, BPO may include both IT management and business operations, the focus is largely about turning over functions such as payroll, accounting, billing or even real estate management to another party. Business Process Outsourcing (or BPO) means a resolution to sub-contract some or all non-core processes.